Shannon is a Software Implementations Consultant dedicated to helping clients integrate the software seamlessly into their workflows. Shannon guides users through each phase of the software process, from onboarding to ongoing support, ensuring they have the tools and knowledge to succeed long-term.
With over 10 years experience in customer service, Shannon is patient, supportive and provides a warm TFO welcome to all clients.
In addition to software support, Shannon also manages the company's marketing and social media presence, sharing insights that keep clients informed.